Our

Guarantee

School Trim Trails take every care possible in the making of all their play and activity equipment and in the construction thereof. NO CHARGES WHATSOEVER ARE MADE FOR VISITS AND TRIM TRAIL DESIGNS

 

Children’s playgrounds they constructed over 30 years ago, with Tree Houses, Walkways and Climbing items, are today in equally as good condition as the day they were completed. However, as so many new materials (timber etc) are used in their constructions, it is possible for minor problems to occur.

They offer the following Guarantees:

  • Plants: one month
  • All trees, shrubs, climbers and plants have been grown and “potted on” at Specialist Nurseries
  • All plants are supplied in perfect condition and carry an International Guarantee of 1 month after delivery
  • If any item is weak or failing, it is obvious within 2 weeks of delivery

School Trim Trails take great pride in the planting aspects of all their Trim Trail areas. Their director, Robert Sergent-Fairley, personally visits the Nurseries and hand chooses every single tree, shrub, climber and plant. His philosophy is that the continued beauty of the plantings of his Trim Trails, is as equally important for the children, as the many Activity items contained therein. 

Guarantees are subject to correct usage and Regular maintenance by the client

  • Timber structures: 10 years
  • Fixings for all structures: 1 year
  • Artificial Grass: 10 years
  • Cultivated Turf areas: 5 years
  • Timber Deckings: 10 years
  • Bark Chip areas: 10 years (but chips will require additions occasionally)
  • Sand Pit areas: 10 years ( but sand will require additions occasionally and timber parts subject to correct maintenance )
  • Soil Pit digging areas: 10 years ( but soil will require additions occasionally and timber parts subject to correct maintenance )
  • Water Play Hand Pumps: 2 years (mechanism failure from incorrect usage or neglect is not covered after 1 year)
  • Waterfalls, cascades and fountains: 2 years (mechanism failure from incorrect usage or failure to regularly clean motors or filters is not covered after 1 year)
  • Compliant Grass Tiles: 15 years
  • Mosaic pathways: 10 years  
  • Natural Stone paved areas: 10 years
  • Timber shelters: 10 years
  • Timber Arches and timber pergolas: 10 years
  • Stainless steel Activity bars: 10 years
  • Rope products and Combination rope products: 1 year (these can remain in situ, without replacement, for many years, dependant on usage)
  • Chain products: 2 years (these can also remain in situ, without replacement, for many years, dependant on usage)
  • Stainless steel Slides: 10 years
  • Timber fences: 10 years
  • Polycarbonate rooved shelters: 10 years
  • Powder coated uprights for Polycarbonate rooved shelters: 10 years

There are a few Exclusions

  • Vandalism or deliberate damage to any item(s) would invalidate the Guarantees
  • Damage caused by a natural disaster such as Fire, Flood or unexpected weather conditions would not be covered by the Guarantees
  • Accidental damage would not be covered by the Guarantees
What you imagine
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